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Frequently Asked Questions
Find answers to common questions about ordering, customization, delivery, products, and pricing at SM Trophy House Pune.
Ordering & Pricing
What is the minimum order quantity?
There is no minimum order! Whether you need 1 trophy or 1000, we can accommodate your needs. Bulk orders enjoy special wholesale discounts.
What are your prices?
Our prices vary by category and customization. Metal trophies start from ₹350, plastic cup trophies from ₹150, acrylic awards from ₹400, and medals from ₹80. Contact us for a detailed quote for your requirements.
Do you offer bulk or wholesale pricing?
Yes! We offer significant wholesale discounts for bulk orders. Schools, colleges, corporate offices, and event organizers can contact us for special bulk pricing.
How can I place an order?
You can place an order by calling us at +91-9821363548, messaging us on WhatsApp, or visiting our showroom in Kapurhol, Pune. For bulk orders, we recommend calling or visiting in person.
What payment methods do you accept?
We accept cash, UPI (Google Pay, PhonePe, Paytm), bank transfer, and cheque. For large institutional orders, we also offer credit terms subject to approval.
Customization
Can I get custom engraving on trophies and medals?
Absolutely! We offer laser engraving, name plate fitting, logo printing, and personalized text on all our trophies, medals, and awards. Our engraving is precise and long-lasting.
Can I add my company or school logo?
Yes! We can print, engrave, or emboss your logo on trophies, medals, and awards. Just share your logo file (preferably in vector format) and we will handle the rest.
How long does customization take?
Standard custom orders are ready in 3-5 business days. For urgent requirements, we offer same-day or next-day service on select items.
Can I see a sample before placing a bulk order?
Of course! You can visit our showroom in Kapurhol, Pune to see physical samples. For bulk orders, we can also provide a sample trophy before full production.
Delivery & Shipping
Do you deliver across Pune?
Yes! We provide free delivery across all of Pune District. Whether you are in Kapurhol, Hadapsar, Kondhwa, Hinjewadi, or any other area, we deliver to your doorstep.
Do you ship outside Pune?
Yes, we ship across Maharashtra and all over India. Shipping charges vary based on location and order size. Contact us for delivery options to your specific location.
How long does delivery take?
Local delivery in Pune District takes 1-2 business days. Shipping to other cities in Maharashtra takes 3-5 business days. Pan-India delivery takes 5-7 business days.
Can I get same-day delivery?
For select items and within Pune city limits, we offer same-day or next-day delivery for urgent orders. Contact us directly to check availability.
Products & Categories
What types of trophies do you offer?
We offer metal trophies, plastic cup trophies, acrylic awards, crystal trophies, wooden plaques, resin figure trophies, and custom-designed trophies for any occasion.
Do you sell medals with ribbons?
Yes! We offer gold, silver, and bronze medals with custom ribbons in various colors. We also offer marathon finisher medals and sports-specific medals.
Do you provide sports equipment?
Yes! We are a complete sports solution provider. Along with trophies and medals, we offer cricket equipment, footballs, volleyballs, badminton rackets, athletics equipment, and more.
Can I get corporate mementos and gifts?
Absolutely! We offer a range of corporate mementos, desk accessories, photo frames, pen stands, and personalized corporate gifts suitable for employee recognition, farewell events, and business partnerships.
Still Have Questions?
Get in touch with us directly. Our team is happy to help you choose the right trophies, medals, and awards for your event.